Project Experience

Key projects for Oak Square Resources and Susan Bregman are highlighted below.

Social Media Best Practices

TheTransitWire
Role: Editor/Webmaster

Best Practices for Transportation Agency Use of Social Media
Client: Tayor and Francis / CRC Press
Role: Co-editor and Contributor

Uses of Social Media in Public Transportation
Client: Transit Cooperative Research Program
Role: Principal Investigator

CDTA Website Redesign
Client: Capital District Transportation Authority
Role: Subject Matter Expert

Research and Needs Assessment

Use of Web-Based Customer Feedback to Improve Public Transit Services
Client: Transit Cooperative Research Program
Role: Researcher

Rhode Island Statewide Rail Plan
Client: Rhode Island Division of Planning
Role: Researcher

The Transit Wire
Client: Transit Cooperative Research Program
Role: Editor and Lead Researcher
[Note: After TCRP sponsorship ended, Oak Square Resources took over project management.]

Rider/Non-Rider Travel Behavior and Attitudes Study
Client: Chicago Transit Authority
Role: Analyst

Facility Risk Assessment
Client: Massachusetts Convention Center Authority
Role: Researcher

Rhode Island Intrastate Commuter Rail Study
Client: The Providence Foundation
Role: Researcher

Impact of 511 Deployment on Transit Call Center Operations
Client: Transit Cooperative Research Program
Role: Researcher

Understanding How To Motivate Communities To Support and Ride Public Transportation
Client: Transit Cooperative Research Program
Role: Researcher

Accessibility Design Guide for Bus Rapid Transit
Client: Easter Seals/Project ACTION
Role: Editor

Fare Restructuring
Client: Worcester Regional Transit Authority
Role: Researcher

Customer Preferences for Advanced Traveler Information Systems
Client: Federal Transit Administration
Role: Deputy Project Manager [1]

Rural Transit ITS Assessment — Telephone Survey
Client: Federal Highway Administration
Role: Project Manager [1]

Logan Air Passenger Surveys
Client: Massachusetts Port Authority
Role: Task Leader [1]

Marketing Transit Services to Business
Client: Transit Cooperative Research Program
Role: Researcher [1]

Suburban Transit Strategies
Client: Transit Cooperative Research Program
Role: Researcher [1]

Needs Assessment for Dallas Crosstown Bus Routes
Client: North Central Texas Council of Governments
Role: Project Manager [1]

Dallas Multimodal Passenger Survey
Client: North Central Texas Council of Governments
Role: Task Leader [1]

Web Design and Development

Shapero/McIlroy Design
Role: Web Developer

EB Translations
Role: Web Developer

Photography Atelier 2010
AIB Seminar Series in the Arts
Role: Web Developer/Designer

Photography Atelier 2008
Lesley University’s Photography Atelier
Role: Web Developer/Designer

Photography Atelier 2007
Lesley University’s Photography Atelier
Role: Web Developer/Co-Designer

WalkBoston
Role: Web Developer/Webmaster (2005-2010)

MBTA Advisory Board
Role: Web Designer/Developer

New Hampshire Transit Association
Role: Web Designer/Initial Webmaster

Somerville Transportation Equity Partnership
Role: Web Designer/Initial Webmaster

MJB Asset Management, LLC
Role: Webmaster

Amelia Kunhardt Photography
Role: Web Designer/Webmaster

David Y. Dao, MFT
Role: Web Designer/Webmaster

Potter Hoffert
Role: Web Designer/Developer

Red Nickel Design: Images by Susan Mara Bregman
Role: Web Designer/Webmaster

Job-Access Transportation

Best Practices in Job-Access Transportation
Client: Community Transportation Association of America
Role: Project Manager

Job Access and Reverse Commute / New Freedom Program Evaluation
Client: Federal Transit Administration
Role: Researcher

Welfare to Work — Integration and Coordination of Transportation and Social Services
Client: Transit Cooperative Research Program
Role: Principal Investigator [1]

South-Central Pennsylvania Welfare-to-Work Transportation Plan
Client: South-central Employment Corporation
Role: Project Manager

Job Access and Reverse Commute Reporting
Client: Chittenden County (Vermont) Transportation Authority
Role: Task Leader [1]

Job Access and Reverse Commute Plan Update
Client: South Jersey Transportation Planning Organization
Role: Project Manager [1]

Winchester/Frederick County Transit Feasibility Study
Client: Winchester-Frederick County Economic Development Commission
Role: Project Manager [1]

New Jersey Statewide Job-Access and Community Plan
Client: New Jersey Transit Corporation
Role: County Coordinator

Transit Service Planning

Dudley Square Transportation Plan
Client: Boston Transportation Department
Role: Transit Planner

Putnam County (New York) Regional Transit Plan
Client: New York Metropolitan Transportation Council
Role: Project Manager [1]

Janesville (WI) Transit Development Plan
Client: Janesville Transit System
Role: Researcher

Westwood Station Transit Improvements
Client: Private Developer
Role: Transit Planner

Innovative Suburban Services for Dallas Area Rapid Transit
Client: North Central Texas Council of Governments
Role: Project Manager [1]

Notes

[1] Susan Bregman conducted this work as an employee of Multisystems / TranSystems

Public transportation research, planning, and social media

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Susan Bregman | Oak Square Resources, LLC | PO Box 35471 |Brighton, MA 02135 | 617-783-8630 | susan[at]oaksquareresources[dot]com